ArteMIS Assist Features
- Proactively resolve 90% IT issues before they become problems
- Printer installation and support
- Removal of virus and malware infections
- Hardware and network troubleshooting and audits
- Desktop performance monitoring
- Reallocate your team to higher-revenue projects
- Coverage for both Microsoft and Apple Operating Systems
- Coverage for both Microsoft and Apple Operating Systems
- Support for Microsoft and all third-party applications, including software installation
- Real time and continuous alerts, ticket filtering, and consolidation
- Always-on help desk support and troubleshooting via remote and online chat, email, or phone
- Shorten user resolution time and increase user satisfaction