ArteMIS Command Server Support
Get first-hand information on your server’s history with built-in intelligence alerts to help you solve problems more efficiently and effectively.
- Get ticket escalation with steps to resolution
- Full remote problem resolution by NOC
- Antivirus Management
- Patch whitelisting service
- Patch deployment by NOC
- NOC resolution for failure of patches
- MS Exchange heath check
- AD Group Policy Troubleshooting
- Dashboard, Reports and Alerts
ArteMIS Command Desktop Support
Monitor, manage, and support clients at the desktop level with powerful automation and real-time reporting for complete visibility into each client device.
- Hardware and Software Audit
- Antivirus Management and Webroot antivirus license
- Desktop performance monitoring
- Remote Control with end client access
- Performance and Preventative Maintenance Reports
- Web-Based Management portal
- Policy Management
Get ArteMIS Command with Assist for 24/7 help desk support.