Modern Service Management Solutions for the Modern Enterprise
Extend your digital reach with a service management solution that provides an intuitive and scalable experience to deliver exceptional employee experiences.
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Over 40,000 customers trust us.
Freshservice customers see a 308% ROI
A Forrester Total Economic Impact Study Commissioned by Freshworks.
Grow your business now with Freshservice
Freshservice’s intuitive, intelligent and no-code software solution makes it easy for businesses of all sizes to achieve efficiency and effectiveness.
Work smarter with powerful automation
Automate repetitive tasks to save time and effort and augment your support team by using virtual agents & AI-powered chatbots.
Speed up your service delivery
Integrate your service management on one powerful platform and improve your customer service and staff efficiency. Freshservice will improve time to resolution,reduce costs, and improve visibility.
Launch quickly and at scale
Quickly and easily customize your business processes with no coding required. Get access to an expert team of onboarding specialists, migration services and 24/7 support.
Boost Agent Productivity with AI and automation
Let AI-powered agents help you be more efficient and give your customers a better experience.
Reduce agent workloads with ML powered suggestions to quickly handle incoming tickets while freeing up time they would otherwise spend on more strategic tasks.
Designed with employees in mind
Freshservice is an intuitive, consumer-grade service that makes it easy for employees to get the key information and workflows at their fingertips.
Whether they are on MS Teams or Slack, a Freshservice chatbot will be there waiting to provide support.
Extend Your Business with Freshworks Platform
Get a flexible and open platform for your expanding customer needs with a rich API for custom integration. Grow your business with features like automated workflows, smart analytics, ecosystem partner solutions and hundreds of Marketplace Apps.
Increase service management efficiency
Streamline your service management across the lines of business with a unified platform that provides you with consistent experiences and improved visibility.
Get your hands on an award-winning software now
Gartner Peer Insights Customers' Choice for ITSM Tools
G2 Service Desk Software Leader Fall 2020
CIOReview Most Promising ITSM award 2020
G2 Fastest Growing Products Best Sofware 2021
Powering millions of conversations for businesses of all sizes
“If another organization is frustrated with their current ITSM tool and wants a breath of fresh air, then Freshservice is there ready and waiting.”
“We’ve seen infinite improvements in our service desk with Freshservice. Being an evidence-based business, Freshservice helps us drive intelligent decisions by letting us track data.”
“Veeva's teams are able to resolve issues in less than 4 hours with more visibility into end-users’ issues in Freshservice.”
“I was surprised at the speed of implementation, Freshservice was available the next day and ready to use in under a week.”
““Freshworks products are the perfect complement to our back-office management tools. We’ve been relying on Freshworks tools for more than 3 years to provide integrated mission-critical solutions to AUTO1 Group’s customer and dealer service departments, as well as internally."
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Connect with an Expert Consultant today!
Are you ready to take your business to the next level? Get in touch today by simply giving us a call on (868) 625-3486 / 0833. You’ll be speaking to one of our specialist technicians from our small, friendly and local team. Based in the Caribbean, you can be assured we will give you the right service for you, allowing your business to grow.
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Modernize your service delivery with Freshservice
Try Freshservice for free, and explore all the features you need to manage service delivery across your organization
