Your Search for a Modern Phone System Is Over
A cloud PBX system with a plug-n-play setup that’s easy to manage and maintain yourself.
DO NOT REMOVE THIS SECTION
Over 40,000 customers trust us
Scale your team’s communication
Deliver at scale with Freshcaller and replace outdated and costly legacy software.
Contextual
Freshcaller empowers your teams to create/respond to all opportunities with full context.
Modern Technology
Freshcaller upgrades your current phone technology to a state-of-the-art routing and voice AI engine.
Easy to use
A platform built just for you without the fuss.
Key Phone System Capabilities
Easy Number Management
Custom Reporting
Advanced Inbound Routing Engine
Best-in-class Supervisor Controls
Easy Number Management
Port your current numbers or Explore Bring Your Own Carrier options or buy phone numbers for 90+ countries inside Freshcaller.
Custom Reporting
Use available pre-built reports or build your own report. You can also schedule for reports to be delivered into your inbox. 
Advanced Inbound Routing Engine
Every single inbound call scenario handled whether during business hours or outside working hours including holidays. 
Best-in-class Supervisor Controls
Virtually monitor every conversation, barge into vital ones, keep track of service levels and call queues. etc.
Transform your business with the right phone system
Empower your phone teams to work anywhere
Now more than ever, it’s essential to be able to work remotely. Freshcaller’s cloud-based phone service lets your business operate seamlessly from anywhere you are! With this solution, managers can decide when and where they want their teams working without breaking productivity.
Equip your customer support team with the best tools
Reduce the time it takes to address customer support issues with our powerful call routing engine. With IVRs, smart escalations and conference capabilities your team will be able to communicate more effectively – leaving you free to focus on what’s important.
Ensure your sales teams stay ahead of the curve
Empower your sales teams with a premier phone solution which comes equipped with a low learning curve, ease of use, and coverage for wherever they are.
Resolve issues faster with voicebots
Our Freddy AI powered voicebots track intent and engage with customers without the hassle of coding.
Grow your business with Freshworks Platform
Keep up with your growing customer needs with Freshworks and get access to rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and handpicked Marketplace Apps.
Recommended by leading industry experts
G2 Small Business Leader Fall 2020
Finances Online Expert's Choice award 2020
Capterra Top 20 for 2020
SoftwareWorld Top-Rated Call Center Software
“The integration across several Freshworks platforms allow all support channels to feed into one place for our Customer Care team. The ability to listen in and playback calls allows me to provide timely feedback and coaching. Additionally, access to previous communication from a customer, allows the team to deliver improved customer service.”
“Our Helpdesk recently won an innovation award from our client which we feel reflects the capabilities of Freshcaller & the Freshworks suite, as a whole.”
“Freshcaller is a great way to record customer conversations and note down customer data and personal notes. It’s easy to take notes in Freshcaller and all agents can view them before they make a call. Plus, we can set up multiple lines so that multiple agents can answer queries simultaneously.”
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Connect with an Expert Consultant today!
Are you ready to take your business to the next level? Get in touch today by simply giving us a call on (868) 625-3486 / 0833. You’ll be speaking to one of our specialist technicians from our small, friendly and local team. Based in the Caribbean, you can be assured we will give you the right service for you, allowing your business to grow.
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Gift your teams the chance to use a truly modern phone system
Sign up for Freshcaller today! You get a 21-day trial with access to all features.
