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IT Services & Remote Monitoring

Monitor and Manage even the most complex IT environments with ArteMIS Command

It can be hard managing all your clients. Cut through the noise with ArteMIS Command. Know exactly what’s happening on your servers, desktop, network and devices with intelligent alerting and reports.

ArteMIS command monitors servers and desktops via Remote Monitoring and Management software (RMM), which is sent to a Networking Operation Centre (NOC) for real-time support.

ArteMIS Command Key Features

ArteMIS Command Server Support

Get first-hand information on your server’s history with built-in intelligence alerts to help you solve problems more efficiently and effectively.

Features

Get ticket escalation with steps to resolution
Full remote problem resolution by NOC
Antivirus Management
Patch whitelisting service
Patch deployment by NOC
NOC resolution for failure of patches
MS Exchange heath check
AD Group Policy Troubleshooting
Dashboard, Reports and Alerts

ArteMIS Command Desktop Support

Monitor, manage, and support clients at the desktop level with powerful automation and real-time reporting for complete visibility into each client device.

Features

Hardware and Software Audit
Antivirus Management and Webroot antivirus license
Desktop performance monitoring
Remote Control with end client access
Performance and Preventative Maintenance Reports
Web-Based Management portal
Policy Management

Get ArteMIS Command with Assist for 24/7 help desk support.

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